AXION CONTACT CHAT SUPPORT
We can add additional customer communication channels to your customer experience model by adding CHAT features to your existing website. Once a chat is initiated for the agent end user it becomes an interaction that is treated and given the same response and attention as a phone conversation. We can fully customize the solution to include both canned responses as well as customizable. Chat Support solutions are typically added on as another communication method to customer sales and support channels.
Our Chat solution is dedicated for Retail Businesses, Local, State & County Government, Warranty and Healthcare Services. Learn more about our Verticals