CLINICAL CALL CENTER SUPPORT
Axion Contact (Hitrust and HIPAA compliant) has a full Clinical Call Center solution that helps our healthcare and hospital system partners. By offering licensed clinical support to your existing call center programs it not only increases the customer experience but it also educates members or patients on wellness, health awareness, medication adherence, chronic care management as well as closes gaps in health care and can potentially increase your health plans STAR rating, HEDIS and HOS scores. In addition these services can increase the PMPM reimbursement rates, Increase compliant Members, while decreasing operating costs - Servicing Medicare, Medicaid, Dual eligible and Special Needs Plans.
We offer the following Clinical Call Center team members: