- Sales: Having an effective, highly trained and quality focused internal sales support team will maximize your customer base, increase revenues and the life-time customer value.
- Lead Generation: Having a team that is focused on providing your sales team QUALIFIED leads that become part of the sales process and eventually a customer is a must. Using your value proposition, product/service benefits, and necessary sales qualification requirements our team will generate leads and either warm transfer them to your email or create a "lead" via email, file, etc.
- Appointment Setting: Keeping your field sales team's schedules fully booked will increase revenue, reduce costs, and keep your team engaged and satisfied. Using your sales teams availability we will book appointments in the most logistically efficient manner in order to maximize the number of appointments completed each day.
- Survey: Hear directly from your current customer base to gauge how you are performing from a customer satisfaction and experience perspective.
- Appointment Reminder: Let us remind your customers of an upcoming appointment to ensure they still plan on attending. Reminder calls are quick, one attempt campaigns that provide significant increases in appointment show rates.
- Health and Wellness: Axion Contact creates various health and wellness programs. We specialize in healthcare so we know how to speak effectively with members. But we do more. We get involved. We employ a team of clinical staff so we can directly provide services. And we seamlessly combine non-clinical and clinical functions to schedule appointments or tests, manage chronic conditions, arrange for wellness visits, or survey member satisfaction.