AXION CONTACT RESULTS
24/7/365 Call Center
Axion Contact offers 24/7/365 call center support that is fully customizable, compliant, and secure.
"After only one month handling calls on a small but extremely important program, AXION Contact increased our quality assurance goals from below 50% to over the goal of 90%. They achieved this while hitting all of the other sales metrics. Since then they have taken over all of our customer service and retention programs."
- Vice President - Home Warranty Organization
Axion Contact solutions encompass both on-site and at-home agent services enabling flexible and scalable service to our partners.
"The first project we had AXION Contact try was one that others attempted, even our in-house team, and they all came up short on contact rates, conversions and the overall program objective. AXION beat all previous performance numbers after the first week of calling and has since become our partner of choice."
- Account Manager - Healthcare Organization