Call Us Today: 833.201.7044
12
Nov
The Importance of a Great Customer Service Experience for your Health Plan Members

The Importance of a Great Customer Service Experience for your Health Plan Members

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We live in a world where research companies are constantly collecting valuable, tangible customer service data in order to help health plans understand what is important to your members.  This data research will help you determine what components of your services you should improve to increase the member’s experience.  Addressing these areas will not only …

Medicare Advantage AEP is almost underway are you working towards creating the proper Member Experience for newly enrolled members?

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As soon as the summer weather turns and fall begins all Medicare Advantage healthcare companies have finalized their marketing strategies, and have begun their execution, all in preparation for the busiest time of year…AEP.  BUT… Now that the member enrollment plan is complete it is time to shift your thinking towards creating an exceptional member …

17
Sep
Axion Contact is pleased to announce that been awarded the telecommunications department call center support for a public transportation company.

Public Transportation Company Partners with Axion Contact to Support Customer Service for Seniors & Disabled Customers.

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[Blue Bell, Pennsylvania – September, 2019] – Axion Contact is pleased to announce that been awarded the telecommunications department call center support for a public transportation company. The transportation company along with Axion Contact are focused on maximizing their customer’s experience. The company’s senior level executives have identified improving the service level as an initial …

12
Jul
The Importance of a Great Customer Service Experience for your Health Plan Members

How Full-Service Call Centers Can Boost Your Business Profit Margins

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The world has literally become a digital village with even people on the other side of the globe being reachable within seconds through a host of media audio-visual media! Your business needs to keep up with this pace to be able to cater to customers anywhere and everywhere. It is important that you be able …

12
Jun
A call center or contact center is the central point of all customer management.

How To Choose the Best 24/7 Business to Business & Retail Call Center?

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Customer satisfaction is the key to all business success and customers’ expectation has reached the sky. It is not just difficult for businesses to satisfy customers but it has also become important to gain their confidence and trust. Businesses big and small are working to find better solutions to keep different customer groups happy. Maintaining …

12
May
Axion Contact, a healthcare services company, is CSF Certified by HITRUST and Joint Commissioned.

Axion Contact Healthcare Support Call Center

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7 Key Benefits of Employing a Healthcare Support Call Center Would you like to wait for an indefinite time to get the answer to your medical queries when you need to get in touch with the nearest specialist or administer the right drug. Delays in fact cost lives and the key to saving them is …

12
Apr
Axion Contact to Support Customer Service for Seniors & Disabled Customers

Axion Contact Customer Support

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Conventional medicine cannot cure impersonal customer service. But there is one remedy that will leave callers feel at ease. What enterprise has to spend more before its product hits the streets than pharmaceuticals? Think about all of the money you devote to research and development, testing, marketing, and FDA regulations. If there were anything that …

CONTACT US

AXION Contact Center LLC

350 Sentry Parkway
Building 620, Suite 200
Blue Bell, PA 19422

Call us Toll Free: 833.201.7044
Fax: 610.771.4136
Email: letstalk@axioncontact.com
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